Terms Of Service

Last Updated: January 3, 2026

1. Acceptance of Terms

By accessing and using the Plank and Slate website (plankandslate.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

Plank and Slate provides flooring installation, consultation, and related services. All services are subject to availability and our professional assessment of project feasibility.

3. Quotes and Estimates

All quotes and estimates provided are preliminary and subject to change based on site inspection, material availability, and project scope. Final pricing will be confirmed in writing before work commences.

4. Payment Terms

  • Payment terms will be specified in individual service agreements
  • Deposits may be required for large projects or custom materials
  • Final payment is due upon completion of work unless otherwise agreed in writing
  • Late payments may incur additional fees as specified in your service agreement

5. Project Timeline

While we strive to complete all projects within the estimated timeframe, delays may occur due to unforeseen circumstances including but not limited to material availability, weather conditions, or site conditions. We will communicate any delays promptly.

6. Warranty and Guarantees

Our workmanship is guaranteed as specified in individual service agreements. Manufacturer warranties on materials vary by product and will be provided separately. We are not responsible for damage caused by improper use, maintenance, or circumstances beyond our control.

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate measurements and information about the project site
  • Ensuring access to the work area during scheduled times
  • Removing furniture and belongings from the work area unless otherwise arranged
  • Disclosing any known site conditions that may affect the project
  • Maintaining flooring according to manufacturer recommendations

8. Cancellation Policy

Cancellations must be made in writing. Cancellation fees may apply based on work already completed, materials ordered, and project stage. Specific terms will be outlined in individual service agreements.

9. Limitation of Liability

Plank and Slate shall not be liable for any indirect, incidental, special, or consequential damages arising from our services. Our total liability shall not exceed the amount paid for services rendered.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Plank and Slate and protected by copyright laws. Unauthorized use is prohibited.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with local laws. Any disputes shall be resolved in the appropriate courts.

Get A Free Quote