Privacy Policy

Last Updated: January 3, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address
• Project Information: Details about your flooring project, property information, preferences
• Communication Records: Records of your inquiries, consultations, and correspondence with us
• Website Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your inquiries and service requests
• Communicate with you about projects, appointments, and updates
• Send you promotional materials and information about our services (with your consent)
• Improve our website and customer experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us with business operations (e.g., payment processing, material suppliers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may limit certain website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

12. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.